Gaming expert opinion

Curaçao Wind-Down Rules: Six Weeks Is Not Six Weeks

The CGA has published how licence holders must wind down. Read closely and the six-week window is not trading time — revenue stops on day one. What operators should do before the letter arrives.

Contents

The Curaçao Gaming Authority has published the instructions telling licence holders how to switch themselves off. It is a short, dry, six-page document — and it is the most consequential thing the regulator has issued this year, because it is written for the operators who are about to lose their licence rather than the ones applying for it. In our experience, regulators publish wind-down procedures shortly before they expect to use them.

The six-week window to wind down sounds survivable, but it does not work the way most operators assume.

Key takeaways
  • The CGA’s wind-down instructions (July 2026) cover five exits: voluntary surrender, enforcement revocation, rejection of a second-term provisional licence, rejection of an indefinite licence, and shutting a domain.
  • The six-week window is not trading time. On rejection and on enforcement revocation alike, the company may not accept new business, service existing contracts, or let players wager — with immediate effect.
  • No refunds. Fees already paid are gone, outstanding balances remain owed — on a €47,450/yr licence that is a real write-off.
  • Wind-down ≠ liquidation: player claims survive the process, and the CGA says it will work with law enforcement, at home and abroad, where debts are left unsettled.
  • The only exit you control is voluntary surrender — you set the cease dates. Every other route sets them for you, on day one.

What the document actually covers

The instructions apply to holders of a B2C online gaming licence and a B2B supplier licence (Articles 5.1 and 5.13 of the National Ordinance on Games of Chance, the LOK), and they map five distinct ways out. Two are the operator’s choice: voluntary surrender of the licence, and discontinuation of a single domain or app while the licence continues. Three are the regulator’s: revocation as an enforcement measure, rejection of the second-term extension of the provisional licence, and rejection of the indefinite licence, the last two under Article 5.8 LOK.

That third group is the reason this document exists now. Under the LOK, operators moved onto a provisional licence with a limited term and an extension, after which the CGA must either grant the indefinite licence or refuse it. The refusal path now has a written procedure attached to it. If you are still sitting on a provisional licence waiting for a final decision, this document is a description of your downside.

The trap: “immediate effect” beats “six weeks”

Here is the sentence operators will skim past. For a rejection, the instructions grant six weeks from the date of the CGA’s rejection letter to wind down in an orderly manner — and then impose, with immediate effect and including during that wind-down period, that the company may not use the CGA seal, may not accept new business or continue servicing existing contracts, and may not accept new players or permit existing players to wager.

Put those together and the six weeks contains no gaming revenue at all. It is not a grace period to keep the book running while you find a new home. It is time to settle players, close contracts and file a signed wind-down report — with the tap already off. An enforcement revocation is the same, only worse: the same immediate prohibitions apply with no defined window attached.

Exit route When trading stops Formal window Who sets the dates
Voluntary surrender On the dates you state in the letter Set by your own cease dates You
Enforcement revocation Immediately — new and existing business No fixed period given The CGA
Rejection (2nd-term provisional) Immediately, from the rejection letter 6 weeks to wind down + report The CGA
Rejection (indefinite licence) Immediately, from the rejection letter 6 weeks to wind down + report The CGA
Closing one domain / app On the date you state; licence continues Until CGA acknowledges You

That last column is the one to plan around. Voluntary surrender is the only route where the operator names the exact date and time it stops taking new players and the exact date and time it stops servicing existing ones. Every other route hands that decision to the regulator, and under these instructions its answer is immediate.

The bits that cost money

Fees are not refundable, and debts do not die with the licence.

The instructions state plainly that revocation or rejection gives no refund of fees already paid and does not affect outstanding balances owed to the CGA or the Government of Curaçao. On a €47,450 annual licence (plus the €4,592 application fee), a rejection eight months into the year writes that money off, with nothing credited back. And because wind-down covers gaming activity only, not the company, unsettled player claims survive it: the CGA says it will take all necessary action and cooperate with authorities, including law enforcement, domestically and internationally, where debts are left outstanding.

Two operational details deserve more attention than their word count suggests. First, the voluntary-surrender letter must be signed by the local Managing Director — the same local substance many operators have quietly let drift is the substance you need functioning to exit cleanly. Second, when you discontinue a domain, you may only delete it from the CGA portal after the Authority acknowledges your letter; you cannot quietly retire a brand and tidy the paperwork later.

Read next to the CGA’s Compliance and Enforcement Policy for remote gambling (posted to its publications page in July 2026), the direction is unambiguous. That policy sets out a six-phase enforcement process and an “escalation ladder” running from a conversation and a warning up through instructions, orders under administrative coercion, penalty orders and administrative fines, to suspension or revocation of the licence and referral to the Public Prosecutor. The wind-down instructions are simply the last rung, now documented. With both published in the same month, the CGA now has a documented process from first warning to shutdown.

What to do before the letter arrives

If you hold a Curaçao licence and your file is strong (substance in place, a real AML function, clean UBOs and your player terms aligned to the CGA’s October 2026 guideline), nothing here should frighten you; this is what a maturing regulator looks like, and Curaçao’s LOK regime under the CGA still buys wide PSP and banking acceptance. That acceptance is the main reason to pay €47,450 a year, and this document does not change it.

If your file is not strong, the calculation has changed. Planning to deal with a rejection when it comes no longer works, because from the date of the rejection letter the business is in a wind-down with no revenue. The only structure that protects you is a second licence already live before the decision lands, so that a Curaçao refusal becomes a migration rather than a shutdown. In our practice that is most often Anjouan, at €17,828 a year with a live licence in four to eight weeks and no local presence required — applied for through a Costa Rica applicant entity, with the gambling payment agent structured in Cyprus. The mechanics of running the two in parallel, without a gap in authorisation, are in our Curaçao-to-Anjouan migration guide; if Anjouan is not the right fit, we compare the alternatives operators actually move to side by side.

And if you have already decided Curaçao is not worth the substance and the fee, the practical reading of this document is to surrender first. Do it voluntarily, on dates you choose, with a clean wind-down report and settled player balances — and keep the option of coming back. If you wait, the CGA sets the date, and trading stops the day its letter arrives.

Frequently asked questions

What are the CGA's wind-down instructions?

They are an official Curaçao Gaming Authority instruction document (July 2026) setting out how a B2C online gaming or B2B supplier licence holder must cease operations. It covers five situations: voluntary surrender, revocation as an enforcement measure, rejection of the second-term provisional licence, rejection of the indefinite licence, and discontinuation of a domain or other online interface. In each case the operator must file a signed wind-down report with the CGA.

Does the six-week wind-down period mean six more weeks of trading?

No, and this is the costliest misreading. The six weeks applies only where the CGA rejects a second-term provisional or indefinite licence, and the instructions state that with immediate effect, including during the wind-down period, the company may not accept new business, continue servicing existing contracts, accept new players or permit existing players to wager. Revenue stops on the date of the rejection letter. The six weeks is administrative time to wind down and report, with no trading allowed.

Do I get my Curaçao licence fees back if my licence is revoked or rejected?

No. The instructions are explicit that revocation or rejection does not entitle the company to a refund of fees already paid, and does not affect the obligation to settle outstanding balances owed to the CGA and/or the Government of Curaçao. With the LOK licence at €47,450 a year, a rejection late in the licence year means the unused part of that fee is written off.

Does winding down the licence close the company?

No. The CGA defines wind-down as the orderly cessation of gaming activities only — it is not a liquidation, dissolution or winding-up of the legal entity, which is governed by the Civil Code of Curaçao. Crucially, the end of the wind-down period does not release the company from settling remaining player claims or other obligations, and the CGA states it will cooperate with authorities, including law enforcement, domestically and internationally where debts are left unpaid.

What should an operator do if it expects a rejection?

Do not wait for the letter. Because trading stops the day a rejection or enforcement revocation lands, the only way to avoid a zero-revenue gap is to have a second licence already live before that date — most commonly Anjouan, applied for through a Costa Rica applicant entity. Voluntary surrender is the one route where you set the cease dates yourself, which makes an orderly, self-timed exit strictly better than being switched off.

Sources

Iryna H.
Gaming Licensing at Vantegris

Iryna H. is part of the Vantegris team, which prepares and files licence applications across 40+ jurisdictions. This article was reviewed by Vladyslav S. (Compliance & Legal).

Related service Curaçao gaming licence →

This article is for general informational purposes only and is not legal, tax or financial advice. Consult a qualified professional before acting.

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